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INTRODUCTION
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Welcome (video)
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STEP 1: CLARIFY YOUR OBJECTIVE
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STEP 2 : THE ART OF QUESTIONNING
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2.1: Situational Question
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2.2: Problem questions
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2.3: Implication questions
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STEP 3: THE OPENING TECHNIQUES
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3.1 Because technique
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3.2 Disturb and Reframe
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3.3 Compliment
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3.4 Story-telling
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STEP 4: PRESENT THE VALUE
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4.1 The Benefits
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4.2 The Pain of Paying
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4.3 Efforts
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4.4 Sunk Cost
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STEP 5: THE CLOSING
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5.1: CALL TO ACTION
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STEP 6: PERSUASION TECHNIQUE
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Les Techniques de Persuasion
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6.1 Reciprocity
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6.2 Scarcity
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6.4 Consistency
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6.3 Social Proof
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STEP 7: NON VERBAL COMMUNICATION
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7.1 How does non-verbal communication impact your speeches?
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8. CHARISMATIC COMMUNICATION
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8.1 The Toulmin Model
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8.2 Figures of Speech
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Bibliographie
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Bibliography
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